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Our expertise at your service
Service and Support
TrendBio offers a wide range of services and maintenance plans to keep your instruments operating at peak performance.
Increase Productivity
Regular proactive service procedure to prolong the life span of instrument and reduce downtime and inconvenience for the laboratory.
Budget Adherence
We work towards your needs and provide affordable service plan to keep your laboratory instruments operating.
Technical Expertise
Our team is experienced and factory-trained to provide comprehensive service from training to troubleshooting with a total solution to your needs.
Peace of Mind
High-standard service and maintenance plans are designed to optimise your instrument’s lifecycle and take the stress out of your workflow.
Preventative Maintenance
A routine maintenance to ensure your instrument is functioning efficiently with complete system inspection, spare parts replacement and verification runs. This service is available as a standalone service or upgrade to a plan at any time during your warranty or extend coverage after your warranty.
Training & Education
Training on our instrumentation and software are provided by skilled application specialist. Our training can be conducted on-site or remotely to ensure operators understand the fundamentals of their instrument.
Relocation and Installation
Our qualified team is able to do on-site installation and calibration to ensure all your instrument is set up correctly and not damaged along the way. We would like to provide confidence in the work you do.
Validation
We provide verify documentations of your instruments to meet manufacturer’s specifications for performance. Our field service engineers will conduct comprehensive tests on software and hardware, and site requirements to support regulatory requirements.
